Terms of service

These terms of service set the rules for using mytvonline.ca and any MyTVOnline plan. Once you request a trial, place an order or stream with your login, you agree to them. So please take a few minutes to read them before you buy.

Last updated: November 13, 2026

MyTVOnline (mytvonline.ca) is an independent IPTV subscription provider. It is not affiliated with, endorsed by or connected to the developer of the MyTVOnline media player app. This page is a plain-English agreement between you and us, not legal advice.

What these terms of service cover

MyTVOnline sells access to an IPTV subscription that plays in compatible player apps. After payment, you receive an M3U link or Xtream codes login on WhatsApp. Plans also include live channels, movies and series on demand, a program guide and catch-up where a channel offers it. Plus, the installation guide walks you through setup on each device.

One-time plans priced in US dollars

Every plan is a single payment in US dollars, shown as US$ on the pricing page. Your card issuer converts the charge to Canadian dollars, so the amount on your statement can vary slightly. Plans never renew automatically, so there is nothing to cancel. Once a plan ends, the service simply stops until you decide to buy again. Refunds follow our refund policy, which allows 24 hours from payment and only for a genuine service issue support cannot fix.

Personal use and one login per connection

Your plan is for personal, non-commercial viewing in your own household. In other words, each purchased connection allows one stream on one login at a time. If you need more screens, choose 2 or 3 devices at checkout instead of sharing. You also may not show the service in a bar, restaurant or other public venue.

No sharing or reselling under these terms of service

You may not share, publish, sell or sublicense your login. You may only resell through our reseller program, under its own conditions. Likewise, you are responsible for activity on your account, so tell us quickly if someone else may have your details. Otherwise, we may suspend any login you share, overuse or resell without permission.

Fair use

Please use the service in a fair way. For example, do not try to bypass connection limits, probe our servers or disrupt other customers. In addition, your device, player app and home internet are your responsibility. You must also follow the laws that apply wherever you watch.

Availability and channel changes

Our team works hard to keep streams stable, but no online service runs without interruption. Quality also depends on your internet speed, Wi-Fi, device and app. Channels, categories and on-demand titles can change, move or go offline for a while, sometimes without notice. That said, support will always help you find a workaround where one exists.

Limitation of liability

To the extent the law allows, MyTVOnline is not liable for indirect or consequential losses. This includes problems caused by your internet provider, your device, third-party apps or events outside our control. In any case, our total liability cannot exceed the amount you paid for the plan in question. Still, nothing in these terms of service removes rights that consumer protection law says you cannot give up.

Governing law and updates to the terms of service

The laws that apply to your purchase govern these terms. If any part turns out to be unenforceable, the rest still applies. Over time, we may update plans, prices and these terms of service. When that happens, the version on this page applies from the date shown at the top.

Questions about these terms of service

Need to check something first? Message us on WhatsApp or use the contact page. For details on how we handle personal information, see our privacy policy.